Category: y we

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Hacio’r Iaith – what it is, why it is and what happened (monster post!)

A group of us did a free, open event in Aberystwyth on 30th January 2010 called Hacio’r Iaith. It was fun. I learned things. It was based on the BarCamp format. You can use the format to have a conference on any subject and many people do. Some people call it an unconference.

The reasons we organised an offline event should be obvious. A chance to shake hands and consume body aroma content, the only remaining experiences not yet available online.

Around 40 people came. That number seemed about right for a one-day event, I didn’t even get a chance to talk to everyone properly.

One of the main aims was to get people together to talk about shared interests, so on that basis it was almost bound to be a success after the second or third person said they’d come along. When you know people will get talking there is no need for anxiety, even if the wifi access goes down (it was fine actually), the food doesn’t arrive (it did and was splendid – thanks chefs and sponsors!) or the firewall doesn’t allow FTP access (unfortunately it didn’t, but that was a mere glitch and chance to learn something).

Keywords will be in bold here because this is getting long…

The offline component of the event is finished. For a few reasons it’s a pity you can’t access big chunks of the event now. You really had to be there maaan. Saying all that, it’s still open to an extent because we purposefully made it a hybrid of offline and online. Several web-based backchannels existed before and during the meet-up: the event wiki, the group blog, Twitter messages, videos on YouTube and photos/images on Flickr.

These backchannels persist afterwards, which increases the value of doing the event for years to come. That goes for potentially everyone on the web (especially now that Google Translate can get you the gist of the Welsh in several other languages).

These are some of the benefits of the social web. These benefits are seldom discussed by the mainstream media, incidentally!

I want other people to see all this stuff if they search for related things. I know there are other people who attended who want it to have an influence. On that note, not every problem is a problem of information. (That’s the second Neil Postman link in this post. Consider that chin thoroughly stroked.) But some problems are related to information. For instance, taking abundant information and converting it into something useful is something we can step up. It’s something that could benefit Wales, where I live and most of the attendees live.

I’d like to see more BarCamps, unconferences and so on happening in Wales. Incidentally that’s part of the reason why I’ve chosen to write this in English, to give the non-Welsh speaking people in Wales some access to the proceedings. And other people around the world who might be interested.

As far as I know, Hacio’r Iaith on Saturday was the first BarCamp-style event to be conducted in Cymraeg, the Welsh language. The subject matter? Web and technology as it relates to the Welsh language. Those things – language and subject matter – don’t necessarily follow. Naturally people discuss their language in their own language. But a group could organise a BarCamp about any subject and do it in the Welsh language. Absolutely any subject.

For nearly everyone who attended it’s their number one language for everything they do daily and has been for as long as they remember.

I can only talk about the sessions I attended. Everything is from my perspective!

The first session was about tools for Welsh learners, including a website and series of online lessons called Say Something In Welsh build with phpBB, an iPhone application called Learn Welsh and some ideas for mobile app “flashcards” suggested by a tutor. We talked about the conflicting difficulties of making apps available to all mobile users, even if they are web-based apps running on mobile. I asked Aran from Say Something In Welsh a question about open content and search engines. The site is a private “walled garden” for a number of reasons related to maintaining a community of learners, but it’s free to register to join. (UPDATE: See Aran’s comment below for more about this.)

I then stayed for the Metastwnsh podcast recording and live web stream. Metastwnsh is a web and technology blog with several contributors. There was some discussion of gadgets and some jokes. My favourite part was a discussion of how the language choice of our online posts and conversations can differ from that of our offline choice. In particular, Twitter was cited as an example of a tool which first language Welsh speakers sometimes opt to use in English, for many reasons – some understandable. It was suggested that perhaps in some cases they file it under an “English language part of their brain”, alluding to the possibility that bilingual people associate some spaces or platforms with specific languages. So the effect of the platform is not necessarily “neutral”, or doesn’t remain that way. (I’ve been building a list of Welsh speakers on Twitter, including learners. Every person who is on the list can see the list and access all the other members of the list. It’s a way of strengthening the network and thereby, potentially, the impulse to post in the Welsh language should people wish to do so. Linguistic diversity leads to other forms of diversity and improves the internet as a whole in my opinion.)

I popped next door to catch the very end of a presentation about Llen Natur, a website about wildlife and nature. It has a dictionary of species, maps and photos.

Free lunch was not something I had insisted on, especially as it increases the admin for such events. But Rhodri ap Dyfrig was convinced it was possible and fixed up catering and covered it with money from some of the sponsors. For me it was a valuable part of the event, meeting some very talented people I’d only previously known online.

It was my turn next – purely because I’d volunteered to speak, as had everyone. So the title was “FyWordPressCyntaf.com – does dim angen profiad o flaen llaw” (which translates as MyFirstWordPress.com – no previous experience necessary). I wanted to talk about WordPress as a blogging and general site CMS, downloadable from wordpress.org with no coding necessary. It gave me the chance to talk about free software (unambiguously rendered as meddalwedd rydd in Welsh, free software as in freedom) with a bit about how localised code and themes are available for Welsh (but, as I also added, we can always do with more). Unlike the audience, Welsh isn’t my first language so I had a job explaining some of the concepts. I achieved my main objective though, which was to get a bare bones installation of WordPress running to show how quick and easy it can be.

In hindsight it was a little ambitious to shoehorn the mash-up/hack session into the event plan. On the day I ended up putting my talk in the hack session, which came just to mean practical session. Even WordCamp, which I attended last year, was spread over two days – allowing space for team building, pre-planning and the hack session on the second day. At Hacio’r Iaith, I think the initiative and creativity of the attendees to do the hacks could have been there, as well as the capability. But in a day already packed with presentations and to some an unfamiliar format, it became too much to expect. Next time some more practical stuff would be good. I do think a dedicated hack event could work.

We had a quick discussion about making online how-to videos and what subjects to cover. There is plenty of room for how-to videos in Welsh, especially showing non-geeks and normal people how to get the best use of software and the web. The ideas we generated are available to take.

Finally I went to a session on the game Civilization IV and its unofficial Welsh translation, using game mods. Welsh translation of open source games like OpenTTD also came up. I’m not a big gamer but it gave me some ideas…

Video by Sioned Edwards

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NoBonus4RBS will fly and fly

There are currently 7771 members of the Facebook group “NoBonus4RBS“, started by Billy Bragg.

Let’s watch it fly and fly.

RATM wasn’t the first successful Facebook group-based campaign (see HSBC’s student overdraft charges, for instance). But I think it is a good model to emulate.

As I said here about song-based campaigns, negative campaigns can work (by that I mean campaigns that unite against something). News is usually “negative”, it’s very often about conflict.

For campaigners it’s also about establishing the cause in different places and among different influencers – not just a Facebook group, but a conversation point, a Twitter hashtag/phrase, news stories, blog posts… Online, everybody can be an influencer, to an extent.

I think the group does act as a hub for the rest of the campaign, a backchannel of sorts. Why? Facebook is dominant, it relies on existing friend/social connections, joining a group is relatively frictionless and each action in the group (joining, posting something) results in a news item for others to see.

I’ve joined the group.

Billy Bragg is threatening to withhold his tax on 31st January in protest. Something’s got to give…

UPDATE: Oh my, there is a lot of traditional media coverage of Bragg. I wonder if he’s peaked early and in doing so bypassed the groundswell that could have happened on social media. We’ll see…

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Vote for Twitter to be translated into Welsh

At the moment Twitter’s web interface is only available in four languages – English, Japanese, French and Spanish. Also on the way now are Italian and German.

So Twitter Inc have decided to increase support for the world’s languages, which is an excellent move. They’ll be asking users to collaborate on translating the interface, which again is good. The language community, made up of fluent users and some professional translators, knows best. Then everyone wins.

Twitter Inc haven’t said exactly how they’ll choose the next languages. But we can ask for Welsh. Here’s how.

  1. Go to http://twitter.com/translate
  2. Click the link “Sign up with your username and language”.
  3. Type your Twitter username.
  4. Select “Welsh” from the list.

It doesn’t matter if you’re a Welsh speaker or not. Welsh can belong to everyone!

I’m calling it a “vote”. You might as well use your vote for a language you’d like to see supported, even if you’re not a speaker.

Let’s not wait months and months for Welsh to get support – we can ask now. If they receive a high number of requests, it may spur them into offering Welsh.

Facebook made a similar move a while back. The whole thing was a game, with scores and a leaderboard for contributions. This resulted in a very rapid translation, completed in around three or four weeks as I recall. Twitter will be even quicker, I think we’ll do it in mere days.

In fact, Welsh was among the first languages to be supported by Facebook. This was mainly because there was a lot of demand expressed noisily, via a group.

“The squeaky hinge gets the grease.”

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Stuff worth reading about openness

Tim O'Reilly

I maintain another blog called Open Season which is all about openness and open source. I’ve been using it to share links to articles, along with a sample quote each time. Each post takes 25 seconds or so with Tumblr.

I wrote about it here in June 2009. Just mentioning it again as some of the recent articles I’ve read have been splendid.

I make no claims to comprehensiveness there, it’s just my own findings on themes related to openness. And conversely, closedness and proprietary systems.

I have a feeling these themes will come to define not only technology, but our wider culture and society in many ways.

If you want to follow a “proper blog” on this stuff, read Open by Glyn Moody.

And of course everything written by Tim O’Reilly and his colleagues is worth a read. (He’s pictured here, perhaps questioning a future web that isn’t small pieces loosely joined.)

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Smells Like “Free”

Like you, I’m a sucker for those books which identify an emerging area of economics or sociology and boil it down to some zeitgeisty theory.

Most of us would like to say we can pinpoint the exact trends affecting society, business and bookshelves alike for the next three to six years. Somewhere within my own bookmarks, real and virtual, I think I’ve nailed it. It’s definitely about groups of people (Here Comes Everybody, Tribes, We Think) but also influential individuals (Outliers), perhaps with remarkable offerings (Purple Cow). Given the right timing and people (The Tipping Point) and marketed differently (What Would Google Do?, Free Prize Inside), you can at least hope for a minor hit in your niche (The Long Tail). Your instincts will be correct (Blink) or if not, the whole thing will be downright counter-intuitive (Freakonomics).

Together these guys are revolutionising barbecue conversation among a certain aspirational demographic who like the inside track.

And now! Chris Anderson’s Free is the latest new topical thing to dazzle the blogosphere with its rightness/wrongness.

Story so far: Anderson’s The Long Tail sold pretty well, became a successful talked-about blockbuster and thereby failed to remain in the long tail. By contrast, Free is more aptly pioneering a real live marketing experiment (only somewhat brave now, in these post-Radiohead times) where already you can download the entire audiobook for free. While infinite stocks last!

Or read it online for free, USA-only. Or, only in the United Kingdom (land of the free Prince album), you can stream the audiobook for free or get a free but abridged softback version which is printed on bog roll or something.

The whole plan is flawless except “freeconomics” as a buzzword sounds very much like “freakonomics“. That aside, a guy can only launch this perfect combination of title, contents, packaging and distribution once. Although I would like to get my paws on the supposedly upcoming Free – Super Deluxe Version, which could be some kind of expensive “premium” edition for the real fans with – I don’t know – WATERMARKING, GOLD LEAF, HOLOGRAMS, SPOT VARNISH, STROKEABLE EMBOSSING and HEAVY PAGES WITH A SMELL.

Take that, Radiohead.

My prediction is some hapless fool will mistakenly heed the title on the lavish display stand and attempt to carry it out of Borders without paying.

Truly though, every mug who blogs about it (me included), regardless of their verdict, gives it a boost in the positive feedback loop. It’s seen as a significant book and if you didn’t agree, you wouldn’t be mentioning it. If you haven’t absorbed its contents, you can. Download now!

Meanwhile, Anderson will be appearing at a prestigious future-of-content symposium near you so make sure you understand expressions like “freemium” and “feels like free” AND have your own personal view worked out. For the other seers appearing on the panel with him, that had better include custom-prepared awesome anecdotes and a high degree of variance with his take on it. It’s a macho world and you can’t just agree. Besides, you guys were picked for the panel because you’d already branded your own thoughts into an identifiable corner anyway.

Anil Dash adds to the loop by acknowledging the loop:

I haven’t had a chance to finish reading Free yet, but I am sure that both of these authors’ books absolutely do lean more towards anecdotal evidence than statistical proof. And honestly, it’s okay that these books don’t necessarily follow the tenets of hard science. In many cases, they’re arguing that a cultural trend is becoming true, or is about to become true, and the reality is that asserting that these trends are ascendent actually helps them come true. In short, these are books designed to create culture, presented in the guise of reporting on culture. I like that!

I too admire the moxie of anyone who presumes to serve me up some exciting trend as a nutritious bundle wrapped up in easily-digested futuristic pill form.

The career path of Andersonomics (have observation, name it, bring insights about – say – migrating birds and Brazilian musical movements, add liberal sprinkling of futurology, blog it, refine book, do speaking engagements, repeat) may seem easy. But if you’re considering it, you first need to consolidate your reputation in an established field.

Where else can we turn if not to our qualified experts? In general, nobody gets to be a disruptive writer speculating on “disruptive” things without a whole heap of life experience and hard graft. Actually, stop press – that’s wrong, some 15-year old kid just stepped up and did. So all bets are off.

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Do you care about Wales? Can you code? Fancy helping TheyWorkForYou then?

Below is some full background to this, but in summary TheyWorkForYou are looking for volunteer coders interested in working on Welsh Assembly data. If that’s you, please join the new discussion list and let’s figure out how to do it.

If you don’t know TheyWorkForYou then take some time to familiarise yourself. It’s a well established site taking parliamentary data and presenting it in a queryable form. It’s free, loaded with information and very useful indeed.

The whole thing is maintained by mySociety who are world class at this sort of thing.

Have a play and see what you can glean about your MP or issue of choice. The search function allows you to subscribe by email (or better still, RSS feed) to notify you immediately whenever something you care about is discussed.

This is all very well for the UK parliament but the Wales section of TheyWorkForYou is currently looking very bare, containing only the following text.

We need you!
It’d be fantastic if TheyWorkForYou also covered the Welsh Assembly, as we do with the Northern Ireland Assembly and the Scottish Parliament, but we don’t currently have the time or resources ourselves — in fact, both those assemblies were mainly done by volunteers.

If you’re interested in volunteering to help out, please get in touch!

So yes, Wales is the only constituent part of the UK which doesn’t have its parliamentary data available on TheyWorkForYou.

There is nothing preventing us, it’s purely because nobody’s stepped up and done it.

As a quick explanation of the work that needs to be done: Welsh Assembly proceedings and transcripts are already available on the web from the official site. But they’re effectively raw dumps – of speeches and other data. It’s almost impossible to get useful insights about members’ voting records. It provides no option to subscribe to notifications that a phrase was used. Apart from a very basic and clunky site search function, all the insights are locked in. You could do a human-powered research trawl through the records, but that starts to get a bit unwieldy for normal people. It feels like the preserve of experts and not really like proper democracy.

Most of TheyWorkForYou’s engine is already built. In the words of Matthew Somerville at mySociety, the work now is to “parse the official report of the Assembly into structured machine-readable data to feed into TheyWorkForYou, along with member information for the Assembly. This will need programming skills, I’m afraid.”

So if you know anything about data structures or programming, why not apply that knowledge for the good of everyone? Join the discussion list for now as we’ll be figuring out how to tackle it.

Any given Assembly Member who does his or her job properly would surely encourage the kind of scrutiny that TheyWorkForYou could bring. You might be wondering why nobody at the Welsh Assembly has added the necessary features to allow their data to be queried. Let’s give them the benefit of the doubt this time. Maybe they don’t always intend to obfuscate and hide this stuff. It’s just they’re not up to speed with any better ways of doing it. You might be able to help them! And the people of Wales!

I’m not naive enough to think that all problems can immediately be solved by opening up this information. Neither will it be enough to get every voter running to the polls once the information is available. All manner of things can go wrong in the democratic process. But if your thing is data, there is a clear problem there and maybe that’s the part of the scene you can help with.

In Wales we have a good selection of knowledgable, principled and often witty political bloggers. I’m not one. But I can help resource the conversation in the party political domain by opening up the possibility of insights from the data. It will be a step towards better accountability among our representatives. Let’s hope it does clear a pathway to some possible solutions.

If you’re not a coder, you could make a donation to mySociety or spread the word.

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Reaching for a better email tomorrow (my white inbox resolution six months in)

Happy new half-year!

Back in January I made a resolution to leave my inbox empty every night. I have partially succeeded. It’s forcing me to make those little decisions. It’s a lot more manageable. Hooray!

At times I’ve let it slip. But there’s no use feeling any guilt over it. Guilt won’t motivate me, it won’t fix anything and it’s never the right response to ANYTHING. It’s probably better to feel total, utter freedom. FREEDOM. Try it.

The overall point is I CARE about my work and the promises I make. The act of giving out an email address carries responsibilities. If the inbox were to flood to a river of unanswered messages, bacn and spam, it would be time to rethink my involvement. Merlin Mann wrote a good piece about the high cost of pretending. It’s well worth a read. For instance, if you’re going on holiday why make a weak promise about your email backlog if you just can’t keep it?

I also like Donald Knuth’s stance on email (total abstention so he can have the time to write huge books about algorithms).

I am continuing with email but those guys have taught me it should be a deliberate decision, not a default. Most of it is up to me because on a positive note, I am totally at one with my Thunderbird email software. I have customised every square millimetre to my little foibles. (We all have little foibles.) It runs locally so there is a minimum lag between my commands and its obedience. It will always be quicker than Gmail’s web interface, for instance. Thunderbird engenders super slick sensations of being highly-effective which I then transmute into reality.

By contrast, I dislike these pseudo-email systems that are creeping in. By that I mean direct messaging on any social site which is a bit like email but doesn’t let you DO STUFF to it. Facebook messages are pretty awful. The interface is clunky. I need to archive things out of sight and it’s not possible. I’m left with a river of everything. I think it probably reinforces bad habits for people. Don’t even mention auto-filtering, that’s nowhere. As for the volume of messages, if you don’t respond to an event you’ll get every single mass broadcast related to that event.

I can’t turn off Facebook direct messages but I do want people to be able to contact me. So next to my face I’ve written “If you are thinking of sending me a private message, I will respond far more quickly to proper email. Just saying.”. Let’s hope it doesn’t sound too arsey. I just want my every action to be gilded with quality feelings for all involved.

Twitter direct messages are OK I guess. You can’t DO STUFF with them. (Scoble listed the stuff.) But at least they’re 140 characters long or less – you can express anything with that! Well, nearly.

Anything more interactive deserves a wiki or a Google Doc. (Or a Wave but that isn’t available yet.)

Or a good old phone chat.

Maybe even a face-to-face meet-up.

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Apparently I have the right “not to remain silent”… Well, cheers. Here’s what I think.

anything you say may be taken down and used as evidence

The police have some new posters on display around the UK. I don’t like the posters. It was a definite case of dislike at first sight.

It turns out the posters are there to advertise the new Policing Pledge:

The Policing Pledge is a set of promises to local residents that not only gives more information about who their local neighbourhood policing team is, but also ensures that communities will have a stronger voice in telling the police what they think is most important and what they are most worried about.

We’ll have to see if that turns out to be successful. The posters themselves contradict both of those aims. So judging by the posters, I don’t think they’re on to a good start.

PR, publicity and communications for the police is a difficult job, worth doing carefully. I think they’ve got it wrong because the way they’re communicating clashes with the intended message. The medium, the method and the message are all at odds. I’ll try to focus mainly on the posters as communication. This is not a personal rant against the police – I’ve not had any major dealings with the police as an organisation. If anything I try to avoid them wherever possible, as a good citizen should. Who knows what the police themselves think – this campaign is mainly about Home Office diktats of course.

I had a whole load of thoughts about this campaign all at once. I’ll attempt to summarise them now.

Confusion
As other people have pointed out, the perceived message of the posters is unclear. I first saw the posters on bus shelters in Cardiff city centre. They are very eye-catching but I was in a hurry to go elsewhere. So I was left wondering what they’re advertising. My first question was “are these teaser ads for a new film?”. Really it just made me think of cop shows and how awful it would be to get arrested and hear those words in their original form. (I had to use my imagination. I’ve never been arrested.) I wasn’t left with any impression of how personable and nice the police now are. Or are being commanded to be.

Lack of depth
How many people will take time to research the underlying message about the Policing Pledge? The original press release about the adverts might tell you something. I learned that the adverts ostensibly publicise some well meaning changes in the police that Home Secretary Jacqui Smith has ushered in. And that other citizens are subject to a large scale campaign of confusion, not only in Cardiff but across the UK and across a variety of media including radio, press adverts and digital. On closer inspection of the poster it says “The police now pledge to listen and respond to residents’ concerns about neighbourhood crime”. Isn’t that what they’re supposed to be doing anyway? By that measure, it’s merely a publicity campaign, spending our money to correct our perceptions. It raises more questions than it answers.

Unintended messages
You may have seen the slogan “Keep Calm And Carry On” on posters and t-shirts recently. It’s a poster design from the archives of World War II, when invasion of these islands was expected. It’s now the direct inspiration for this new police campaign. The original has grown in popularity because it’s a quaint relic of a bygone era which has seen its message of stoic British resolve reapplied now. It’s all very tongue in cheek. By using this format, the Home Office may be seeking to be trendy – but they just end up co-opting aspects of what the message meant then and means now. The original was simply a propaganda poster. Draw your own conclusion from that.

Institutional
Orwellian is a word that has been used about the police posters. It’s an almost artless design and very “official” looking. This just likens the police to an institution, rather than individuals who speak with a human voice – and listen back. I did have a thought that PR Week may have covered this and would give me the details of which agency had received how many thousand to throw together this campaign. I found a recent quote from Jacqui Smith saying she hoped to “increase public confidence by 15%“. This is vague at best. It made me think of the film adaptation of Nineteen Eighty-Four when the tannoy repeatedly announces to the proles that living standards have improved by x percent. Smith says in the article that she’s “scrapped all but one central target for the police – to raise public confidence”. Public policy is not my area of expertise but I thought “public confidence” was something you earned indirectly by conducting your service in a way that’s effective, sensitive, impartial, speedy, intelligent and things like that. They could have gone for a cheesy picture showing community relations in action. In my head I’m imagining a uniformed police officer shaking hands with a smiling youth while an old lady looks on approvingly. That would have been clichéd, but better.

Advertising
Mainly though, my confidence in the police was unaffected by this advert. Arguably, advertising is a poor medium to get that across. You can’t use a cheap tactic to grab attention and then make your more subtle points in other media. It just doesn’t work like that. If it’s part of a media mix then each element has to make sense in isolation. Advertising is by and large, in my opinion, a self-referential medium. You always know you’re reading adverts. They make you think about the way advertising pervades society and also about specific advertising campaigns – whether they’re effective and that sort of thing. With other media you “zone out” and listen to the message. That applies to a conversation, phone call, television programme, radio, a newspaper article or this blog post. You have a chance of thinking about someone’s thoughts and taking your mind off the medium itself. I’m pretty sure I’m not alone in saying that – advertising makes you think of advertising. If you’re interested in communications as I am, then you also wonder how much money was spent and what’s being done to measure the effectiveness (if at all). It’s comparatively easy to measure value of marketing for a commercial product, but less so for a Home Office strategy. Besides, advertising is one of the least trusted forms of communication. The value of print advertising to business buyers is declining – look at the way newspapers are struggling. That should tell you something.

Broadcasty
This is supposed to be about local policing. But there is a pool of only three slogans (I think) which are the same, uniformly across the UK. There is one aspect of this which forms an exception – there are Welsh language versions of the posters on bus shelters, at least in Cardiff and probably elsewhere in Wales. They look very similar and say essentially the same thing as the English versions. That’s at least a concession to “local”. But it’s not local enough. Try harder. Again, model what you’re trying to say. It’s not enough to broadcast the promise that you’re listening to individuals.

Only a bit digital
The mention of a digital part of the campaign intrigued me. But when you follow the URL mentioned in the poster, you go here. It has a copy of the Policing Pledge and a search engine taking you to a page about your neighbourhood policing team. Unless I’m missing something, that’s it. I also found a bizarre page of commands about linking to Directgov which I’ll ignore, thanks.

There are other ways to communicate which are more nuanced and interactive. Initially, you can monitor blogs. This will give you some insights into what people are saying in local communities about the role of the police. It won’t tell you what everyone’s thinking because at the moment only a few individuals have blogs, arguably within a certain social group. But you would get some genuine feedback. You also have the opportunity to comment directly, in a transparent, open fashion.

In a wider way, you can also monitor Twitter searches (which can be thought of as a kind of blog). Even Flickr is a bit like a blog platform, in the sense that somebody can run their own media outlet for photos. The barriers of entry to both services are lower than that of a written blog. Again, that’s a good way to get opinion and respond. Be prepared to see people remixing your messages, as they did with the recent terror scare posters in London.

For companies, social media now allow you to do some of your customer service in public. That could work equally well for the police, even though they don’t have “customers”. While I’m on it, neither should they use the term “service users”. “People” might be a good term. I genuinely hope they’re reading this blog post – that would be a welcome bit of police surveillance. (Disclosure: my work involves online community building.)

You could possibly use online video. Show your face. Introduce the neighbourhood policing team for each area. It would be cheaper than advertising and it would persist for longer. It would be a start. (What about the digital divide, does that create a barrier to access? Well, the current ads only give two options if you want to find out more – visit a URL or send a text. I sent a text and it just sent me the info on my local neighbourhood policing team, as above. Either way, the technological requirements remain the same.)

There are also good established ways. Go out and meet people. Listen to them and have a two-way conversation. I’m pretty sure there are police who understand this. It’s about earning trust. Public confidence increases by one person at a time.

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All my trivial status updates in one big list

There is a lot of trivial information on the web. You know the sort – status updates about the minutiae which make up life.

It’s all fine I guess. I could pick an example, but then I would probably try to find something noteworthy about the event, its ramifications for society, etc. which would make the update seem less trivial. It’s not my job to judge another person for writing something which was only meant for a few of their friends. That would be mean of me. Imagine trying to compare that to a great work of literature when it was never intended as such!

Why all the trivia now? The web has lowered the hurdles of cost and effort in getting your message out there. Messages which would never get through to you can now get through. All kinds of important and worthwhile examples abound. Creative ideas and works which previously lacked the funds or force to emerge. News from brave dissidents in oppressive regimes. Forgotten, sidelined or hard-to-find historical documents, files and recordings. Current dispatches from remote places far away from big city journalists, news agencies and PR companies. That sort of thing. Maybe I can talk about this stuff next time. Today I’m here to give you the trivia.

Before you cry “hyperbole!”, my title above is incorrect. It’s not “all” my possible trivial status updates. It’s just a selection. But I’m sure you’ll agree it gives a diverse range of magnolia shades – numerous daily activities in all their unsurprising, inconsequential and marginal glory. Actually there’s not much glory, just indifference. May the vastness of its triviality yawn before you.

Does a big list of all this stuff become, by virtue of its existence, any less trivial? I don’t know. It’s probably more trivial for all I know.

What I’m mainly trying to do is collect them somewhere for those that might care. If nobody reads them here then I don’t particularly care either. I have used this to fully purge my system of triviality sharing. From now on, if you are wondering what trivial things are happening to me or being occasioned by me, you have the option of referring to this list. One or more will have applied to me in, say, the last hour (if I’m still on this planet when you read it).

After this moment, everything that I put or publish online will have some wilful intent to provide relevance and value to finite groups of other people. The urge to detrivialise is the only change. I mean, I might fail to do this and put something really trivial on the web by accident. Or something which you would consider trivial. You could earnestly point it out – but only if you feel you have the time and energy.

OK then. What don’t I mean by “trivia”? Last summer I went to a gig and saw a grey-haired man, a band member, swooshing a live chainsaw through the crowd, augmenting the music with its ferocious buzzing sound. It was supposed to be a pleasant evening of vintage German experimental rock music but in that moment, seeing and hearing the thrashing chainsaw, I actually feared for my life. It was then that I realised I must send a short text to the world to announce this. You might have wanted to do this too if you’d been there. Fearing for your life. Or, if not your life, then the integrity of your limb attachments. Obviously I didn’t succeed in texting the whole world, but a little section of my tiny world may have taken note. I sent something to Twitter and that’s when Twitter began to make sense to me. Myspace made sense to me when I used it to listen to some music by a band I’d never heard before. Facebook made sense to me when I saw a photo of somebody with a funny facial expression which made me feel somewhat cheery. The items in these examples don’t count as trivia, neither are they all that notable. Nevertheless these kinds of activities will probably continue.

Obviously I can’t promise ever to succeed in actually being “profound”, but I can at least clear away the reports of the everyday and the banal. To be sure, there are people who’d be well advised NEVER to attempt to be profound – or even allow themselves to consider the possibility. I’m mainly thinking back to ex-footballer Eric Cantona and the seagull metaphor he once used, tenuously, in a press conference. Maybe he should have stuck to what the French call the quotidian.

Other than that last unprompted and – might I add – uncharacteristic slight, I’m not talking about other people. This is the web and what they or you do here is not my business. This is MY trivia!

Usually you can comment on my blog but I’ve disabled the comment function this time. It would be cruel to tease you with the opportunity to attempt a response when you can only but salvage a meagre something from this litany of the nondescript. So let’s hear no more of it.

This post may leave you feeling somewhat beige. Feel free to read in any order, or not at all.

  • eating breakfast
  • putting the rubbish out
  • putting the recycling out
  • washing a few dishes
  • buying sponges and detergent to accomplish previous chore
  • trimming my nails
  • shaving
  • going to the toilet
  • flushing
  • shuffling some papers
  • deciding what to eat
  • putting on socks
  • choosing colour of socks as prerequisite to previous task
  • double-checking the oven is on (or off)
  • deleting a text message
  • doodling
  • posting a tax form
  • standing and waiting in a queue
  • picking up a leaflet while waiting in a queue
  • making tea or coffee
  • querying a bill
  • sniffing the milk to discern its fitness for consumption
  • buying a bag of frozen peas
  • deciding whether or not to “call it a day”
  • eating some cake (a pre-packaged, shop-bought variety)
  • invoicing
  • deleting an exclamation mark
  • setting mobile phone to silent
  • using the computer cursor to idly highlight some text in an article
  • reviewing bank statement
  • trimming nasal hair
  • cleaning a kitchen worktop (or inside walls of microwave oven)
  • checking a spelling
  • using cling film to cover a plate of food
  • placing food in fridge
  • using a hole punch to punch two holes in a piece of paper
  • being on hold
  • checking the small amount of change that has just been handed to me
  • reading food packaging
  • sleeping normally
  • remembering a dream which happened during the previous activity
  • hanging clothes
  • peeling aluminium seal from the spout of a new tube of toothpaste
  • waiting for a bus
  • stretching an elastic band for no good reason
  • deleting my spam email
  • reviewing a miscellany of stationery items which have accumulated in drawer
  • operating a light switch
  • gathering pens from the four corners of the desk
  • breaking wind
  • opening a jar
  • closing the windows
  • crossing off a task which I previously wrote on a list
  • adjusting a shoe
  • ironing
  • going into another room to fetch something
  • eating an apple (or banana)
  • scribbling on a piece of waste paper to coax an old ballpoint pen into a working state
  • washing my hands
  • placing wallet and keys in their rightful household place
  • scratching my leg
  • making minor adjustments to items on a shelf
  • picking my nose
  • buying a postage stamp
  • crumpling receipt into a ball
  • plucking crumbs and other specks from a garment
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Do You Use WordPress? Cardiff welcomes WordCamp in July 2009

WordPress has become the platform of choice for many people, for conventional blogs and also as a fully-fledged, customisable CMS.

It’s a seriously good piece of software. If you don’t care about the technical reasons, it’s very easy to use. In my opinion, that’s what a blog should be – as simple as possible so you can jot out your thoughts freely and unencumbered. It’s for normal people. But if you want something customisable and extensible, it allows that too.

This blog is powered by WordPress – as is Sleeveface.

If you’re not familiar with it and you want to test it out you could start with the hosted version – just open an account at WordPress.com

And so to WordCamp.

WordCamp is an annual event for people interested in WordPress, whether they be developers, designers, bloggers, users or half-curious bystanders.

This year’s UK edition of WordCamp will be held in Cardiff on 18th and 19th July. It’s just recently been announced but already you can signal your interest in attending.

The whole thing is run by volunteers so the ticket price will be low, just to cover costs. The ethos of the event is fairly in keeping with WordPress as a piece of open source software. People are happy to contribute their time, energy and skills to the effort because they will all get more value back.

Cymry! This is a massive opportunity for WordPress enthusiasts in Cardiff and wider Wales to exchange notes and learn stuff, not only with each other but with other people from many parts of the world.

Personally I’m really keen to see usage of the Welsh language – on the event website, press relations and around the site. So I’ll be working with other volunteers to make this happen. I’m also working on a group effort to get the WordPress 2.7 software available in Welsh, as well as the extra stuff that comes on the hosted version at WordPress.com.

So this spring will be translation-a-go-go for me. What do I get? I get good practice with the language, chats and co-operation with other people and the chance to watch a significant part of the Welsh language online world bloom and flourish. Plus there are a couple of projects I’d like to start which would be aided greatly by this…

With WordCamp coming, I might have said that an up-to-date WordPress in Welsh will be good timing. But it’s actually been a long time since the software was last translated. I know there are people who want to see this and use it. It just needs a smidgen of activation energy.