Apparently I have the right “not to remain silent”… Well, cheers. Here’s what I think.

anything you say may be taken down and used as evidence

The police have some new posters on display around the UK. I don’t like the posters. It was a definite case of dislike at first sight.

It turns out the posters are there to advertise the new Policing Pledge:

The Policing Pledge is a set of promises to local residents that not only gives more information about who their local neighbourhood policing team is, but also ensures that communities will have a stronger voice in telling the police what they think is most important and what they are most worried about.

We’ll have to see if that turns out to be successful. The posters themselves contradict both of those aims. So judging by the posters, I don’t think they’re on to a good start.

PR, publicity and communications for the police is a difficult job, worth doing carefully. I think they’ve got it wrong because the way they’re communicating clashes with the intended message. The medium, the method and the message are all at odds. I’ll try to focus mainly on the posters as communication. This is not a personal rant against the police – I’ve not had any major dealings with the police as an organisation. If anything I try to avoid them wherever possible, as a good citizen should. Who knows what the police themselves think – this campaign is mainly about Home Office diktats of course.

I had a whole load of thoughts about this campaign all at once. I’ll attempt to summarise them now.

Confusion
As other people have pointed out, the perceived message of the posters is unclear. I first saw the posters on bus shelters in Cardiff city centre. They are very eye-catching but I was in a hurry to go elsewhere. So I was left wondering what they’re advertising. My first question was “are these teaser ads for a new film?”. Really it just made me think of cop shows and how awful it would be to get arrested and hear those words in their original form. (I had to use my imagination. I’ve never been arrested.) I wasn’t left with any impression of how personable and nice the police now are. Or are being commanded to be.

Lack of depth
How many people will take time to research the underlying message about the Policing Pledge? The original press release about the adverts might tell you something. I learned that the adverts ostensibly publicise some well meaning changes in the police that Home Secretary Jacqui Smith has ushered in. And that other citizens are subject to a large scale campaign of confusion, not only in Cardiff but across the UK and across a variety of media including radio, press adverts and digital. On closer inspection of the poster it says “The police now pledge to listen and respond to residents’ concerns about neighbourhood crime”. Isn’t that what they’re supposed to be doing anyway? By that measure, it’s merely a publicity campaign, spending our money to correct our perceptions. It raises more questions than it answers.

Unintended messages
You may have seen the slogan “Keep Calm And Carry On” on posters and t-shirts recently. It’s a poster design from the archives of World War II, when invasion of these islands was expected. It’s now the direct inspiration for this new police campaign. The original has grown in popularity because it’s a quaint relic of a bygone era which has seen its message of stoic British resolve reapplied now. It’s all very tongue in cheek. By using this format, the Home Office may be seeking to be trendy – but they just end up co-opting aspects of what the message meant then and means now. The original was simply a propaganda poster. Draw your own conclusion from that.

Institutional
Orwellian is a word that has been used about the police posters. It’s an almost artless design and very “official” looking. This just likens the police to an institution, rather than individuals who speak with a human voice – and listen back. I did have a thought that PR Week may have covered this and would give me the details of which agency had received how many thousand to throw together this campaign. I found a recent quote from Jacqui Smith saying she hoped to “increase public confidence by 15%“. This is vague at best. It made me think of the film adaptation of Nineteen Eighty-Four when the tannoy repeatedly announces to the proles that living standards have improved by x percent. Smith says in the article that she’s “scrapped all but one central target for the police – to raise public confidence”. Public policy is not my area of expertise but I thought “public confidence” was something you earned indirectly by conducting your service in a way that’s effective, sensitive, impartial, speedy, intelligent and things like that. They could have gone for a cheesy picture showing community relations in action. In my head I’m imagining a uniformed police officer shaking hands with a smiling youth while an old lady looks on approvingly. That would have been clichéd, but better.

Advertising
Mainly though, my confidence in the police was unaffected by this advert. Arguably, advertising is a poor medium to get that across. You can’t use a cheap tactic to grab attention and then make your more subtle points in other media. It just doesn’t work like that. If it’s part of a media mix then each element has to make sense in isolation. Advertising is by and large, in my opinion, a self-referential medium. You always know you’re reading adverts. They make you think about the way advertising pervades society and also about specific advertising campaigns – whether they’re effective and that sort of thing. With other media you “zone out” and listen to the message. That applies to a conversation, phone call, television programme, radio, a newspaper article or this blog post. You have a chance of thinking about someone’s thoughts and taking your mind off the medium itself. I’m pretty sure I’m not alone in saying that – advertising makes you think of advertising. If you’re interested in communications as I am, then you also wonder how much money was spent and what’s being done to measure the effectiveness (if at all). It’s comparatively easy to measure value of marketing for a commercial product, but less so for a Home Office strategy. Besides, advertising is one of the least trusted forms of communication. The value of print advertising to business buyers is declining – look at the way newspapers are struggling. That should tell you something.

Broadcasty
This is supposed to be about local policing. But there is a pool of only three slogans (I think) which are the same, uniformly across the UK. There is one aspect of this which forms an exception – there are Welsh language versions of the posters on bus shelters, at least in Cardiff and probably elsewhere in Wales. They look very similar and say essentially the same thing as the English versions. That’s at least a concession to “local”. But it’s not local enough. Try harder. Again, model what you’re trying to say. It’s not enough to broadcast the promise that you’re listening to individuals.

Only a bit digital
The mention of a digital part of the campaign intrigued me. But when you follow the URL mentioned in the poster, you go here. It has a copy of the Policing Pledge and a search engine taking you to a page about your neighbourhood policing team. Unless I’m missing something, that’s it. I also found a bizarre page of commands about linking to Directgov which I’ll ignore, thanks.

There are other ways to communicate which are more nuanced and interactive. Initially, you can monitor blogs. This will give you some insights into what people are saying in local communities about the role of the police. It won’t tell you what everyone’s thinking because at the moment only a few individuals have blogs, arguably within a certain social group. But you would get some genuine feedback. You also have the opportunity to comment directly, in a transparent, open fashion.

In a wider way, you can also monitor Twitter searches (which can be thought of as a kind of blog). Even Flickr is a bit like a blog platform, in the sense that somebody can run their own media outlet for photos. The barriers of entry to both services are lower than that of a written blog. Again, that’s a good way to get opinion and respond. Be prepared to see people remixing your messages, as they did with the recent terror scare posters in London.

For companies, social media now allow you to do some of your customer service in public. That could work equally well for the police, even though they don’t have “customers”. While I’m on it, neither should they use the term “service users”. “People” might be a good term. I genuinely hope they’re reading this blog post – that would be a welcome bit of police surveillance. (Disclosure: my work involves online community building.)

You could possibly use online video. Show your face. Introduce the neighbourhood policing team for each area. It would be cheaper than advertising and it would persist for longer. It would be a start. (What about the digital divide, does that create a barrier to access? Well, the current ads only give two options if you want to find out more – visit a URL or send a text. I sent a text and it just sent me the info on my local neighbourhood policing team, as above. Either way, the technological requirements remain the same.)

There are also good established ways. Go out and meet people. Listen to them and have a two-way conversation. I’m pretty sure there are police who understand this. It’s about earning trust. Public confidence increases by one person at a time.

Delia Derbyshire on Ada Lovelace Day

It’s Ada Lovelace Day today and the brief was very open – just write a blog post about a woman in technology who you revere.

So here’s mine. The above video shows Delia Derbyshire demonstrating reel-to-reel music recording and production.

Derbyshire was known for her creative sound engineering work at the BBC Radiophonic Workshop (which was itself the subject of some 50th anniversary retrospectives last year). Among those working long-term there in the early days there were three women in total, all of whom deserve credit. But I’m going to focus on Derbyshire.

Although many might know her as the warped genius behind the original – and best – Doctor Who theme, Derbyshire was very prolific. There are countless more fascinating themes, incidentals and effects on her CV, including a big batch of recordings which have only recently been found and reported.

While DJing, I’ve been known to play the spooky, beguiling and downright peculiar tune Love Without Sound by The White Noise, a band in which Derbyshire was a key member. The track is 40 years old but sits quite comfortably (but in a funny way, uncomfortably) with latter day tunes.

The fact that it’s now difficult to find the original vinyl LP, entitled Electric Storm, is some sort of indictment on either the record buying public or the marketing people at the record label. Either way, in 1969 that lack of attention would have been disappointing. But not for me in 2009 because I own and cherish one. W00t!

If you’re curious, the album was reissued last year by the famous (but somewhat oxymoronically-named) Universal Island label. You can hear it on CD, download or on Spotify where such services exist.

Delia Derbyshire was by many first-hand accounts a shy person. Dedication, focus and extremely high levels of patience were almost requirements for the job at the Workshop. These character traits, along with the BBC’s low esteem at the time for this mere “service department for drama“, may explain in part why appropriate recognition for her talents has been late in coming.

But among other luminaries who have been hybrids of performer, composer and producer, she really holds a place. Joe Meek, who was working on similar techniques in the 1960s but in the more mainstream world of pop, can be considered a peer. More widely, the name Delia Derbyshire should really be listed next to visionary producers like Phil Spector, Lee “Scratch” Perry and Brian Wilson (for adventurousness of musical output, it should be said, rather than behaviour).

Here’s to crazy electronica from the 1960s. And here’s to Delia Derbyshire!

All my trivial status updates in one big list

There is a lot of trivial information on the web. You know the sort – status updates about the minutiae which make up life.

It’s all fine I guess. I could pick an example, but then I would probably try to find something noteworthy about the event, its ramifications for society, etc. which would make the update seem less trivial. It’s not my job to judge another person for writing something which was only meant for a few of their friends. That would be mean of me. Imagine trying to compare that to a great work of literature when it was never intended as such!

Why all the trivia now? The web has lowered the hurdles of cost and effort in getting your message out there. Messages which would never get through to you can now get through. All kinds of important and worthwhile examples abound. Creative ideas and works which previously lacked the funds or force to emerge. News from brave dissidents in oppressive regimes. Forgotten, sidelined or hard-to-find historical documents, files and recordings. Current dispatches from remote places far away from big city journalists, news agencies and PR companies. That sort of thing. Maybe I can talk about this stuff next time. Today I’m here to give you the trivia.

Before you cry “hyperbole!”, my title above is incorrect. It’s not “all” my possible trivial status updates. It’s just a selection. But I’m sure you’ll agree it gives a diverse range of magnolia shades – numerous daily activities in all their unsurprising, inconsequential and marginal glory. Actually there’s not much glory, just indifference. May the vastness of its triviality yawn before you.

Does a big list of all this stuff become, by virtue of its existence, any less trivial? I don’t know. It’s probably more trivial for all I know.

What I’m mainly trying to do is collect them somewhere for those that might care. If nobody reads them here then I don’t particularly care either. I have used this to fully purge my system of triviality sharing. From now on, if you are wondering what trivial things are happening to me or being occasioned by me, you have the option of referring to this list. One or more will have applied to me in, say, the last hour (if I’m still on this planet when you read it).

After this moment, everything that I put or publish online will have some wilful intent to provide relevance and value to finite groups of other people. The urge to detrivialise is the only change. I mean, I might fail to do this and put something really trivial on the web by accident. Or something which you would consider trivial. You could earnestly point it out – but only if you feel you have the time and energy.

OK then. What don’t I mean by “trivia”? Last summer I went to a gig and saw a grey-haired man, a band member, swooshing a live chainsaw through the crowd, augmenting the music with its ferocious buzzing sound. It was supposed to be a pleasant evening of vintage German experimental rock music but in that moment, seeing and hearing the thrashing chainsaw, I actually feared for my life. It was then that I realised I must send a short text to the world to announce this. You might have wanted to do this too if you’d been there. Fearing for your life. Or, if not your life, then the integrity of your limb attachments. Obviously I didn’t succeed in texting the whole world, but a little section of my tiny world may have taken note. I sent something to Twitter and that’s when Twitter began to make sense to me. Myspace made sense to me when I used it to listen to some music by a band I’d never heard before. Facebook made sense to me when I saw a photo of somebody with a funny facial expression which made me feel somewhat cheery. The items in these examples don’t count as trivia, neither are they all that notable. Nevertheless these kinds of activities will probably continue.

Obviously I can’t promise ever to succeed in actually being “profound”, but I can at least clear away the reports of the everyday and the banal. To be sure, there are people who’d be well advised NEVER to attempt to be profound – or even allow themselves to consider the possibility. I’m mainly thinking back to ex-footballer Eric Cantona and the seagull metaphor he once used, tenuously, in a press conference. Maybe he should have stuck to what the French call the quotidian.

Other than that last unprompted and – might I add – uncharacteristic slight, I’m not talking about other people. This is the web and what they or you do here is not my business. This is MY trivia!

Usually you can comment on my blog but I’ve disabled the comment function this time. It would be cruel to tease you with the opportunity to attempt a response when you can only but salvage a meagre something from this litany of the nondescript. So let’s hear no more of it.

This post may leave you feeling somewhat beige. Feel free to read in any order, or not at all.

  • eating breakfast
  • putting the rubbish out
  • putting the recycling out
  • washing a few dishes
  • buying sponges and detergent to accomplish previous chore
  • trimming my nails
  • shaving
  • going to the toilet
  • flushing
  • shuffling some papers
  • deciding what to eat
  • putting on socks
  • choosing colour of socks as prerequisite to previous task
  • double-checking the oven is on (or off)
  • deleting a text message
  • doodling
  • posting a tax form
  • standing and waiting in a queue
  • picking up a leaflet while waiting in a queue
  • making tea or coffee
  • querying a bill
  • sniffing the milk to discern its fitness for consumption
  • buying a bag of frozen peas
  • deciding whether or not to “call it a day”
  • eating some cake (a pre-packaged, shop-bought variety)
  • invoicing
  • deleting an exclamation mark
  • setting mobile phone to silent
  • using the computer cursor to idly highlight some text in an article
  • reviewing bank statement
  • trimming nasal hair
  • cleaning a kitchen worktop (or inside walls of microwave oven)
  • checking a spelling
  • using cling film to cover a plate of food
  • placing food in fridge
  • using a hole punch to punch two holes in a piece of paper
  • being on hold
  • checking the small amount of change that has just been handed to me
  • reading food packaging
  • sleeping normally
  • remembering a dream which happened during the previous activity
  • hanging clothes
  • peeling aluminium seal from the spout of a new tube of toothpaste
  • waiting for a bus
  • stretching an elastic band for no good reason
  • deleting my spam email
  • reviewing a miscellany of stationery items which have accumulated in drawer
  • operating a light switch
  • gathering pens from the four corners of the desk
  • breaking wind
  • opening a jar
  • closing the windows
  • crossing off a task which I previously wrote on a list
  • adjusting a shoe
  • ironing
  • going into another room to fetch something
  • eating an apple (or banana)
  • scribbling on a piece of waste paper to coax an old ballpoint pen into a working state
  • washing my hands
  • placing wallet and keys in their rightful household place
  • scratching my leg
  • making minor adjustments to items on a shelf
  • picking my nose
  • buying a postage stamp
  • crumpling receipt into a ball
  • plucking crumbs and other specks from a garment

PALL mawr (Or maybe METHU mawr)

However you translate “epic FAIL” into Welsh, this recent Guardian error tickled me:

A letter to the editor, which touched lightly on English ignorance of Welsh matters, was attributed in an early edition to Hwyl Fawry. It should have been attributed to Gill Caldwell. She signed off her letter with hwyl fawr, which translates roughly as “all the best” (March frogs, 6 March, page 35).

From 11th March Corrections, sent to me by a friend.

Let it not be said that The Guardian is ignorant or dismissive of the Welsh language – last October they advertised for a Welsh-speaking online content editor based in London. Whoever grabbed that position could well be laughing now, as the salary was advertised at £21k per hour.

Truckers Of Husk – Person For The Person

Here’s a music video for scene stealers Truckers Of Husk. I’m sure you will agree it is mighty fine – a carnival of craziness, much like their genre-mashing music.

For this we can thank Casey Raymond and Ewan Jones Morris, the co-directors. They were the ones who made the recent Future Of The Left video (filmed in The Vulcan pub) which also had its web premiere this week. There’s no rule that says you can’t release two such works in the same week. Just hit everyone with both and make it feel like Video Christmas.

The above Truckers Of Husk video is also notable for a brief cameo role by yours faithfully. (This is, after all, my blog). Unless you include Ewan’s How To Sleeveface video, it’s been a long time since I last did any acting.

In particular, my role here makes a long-sought change from school productions, where I was always picked to be cast as the elderly man.

The Point RIP

I was DJing there only last Friday, now it’s finished.
🙁

Full statement from The Point.

The Point has been a terrific place for the music scene in Cardiff. I have witnessed and participated in so many awesome gigs and events there. Just off the top of my head, who remembers Polar Bear, Johnny Clarke, Candi Staton, Euros Childs and Threatmantics, Roy Ayers, Mary Anne Hobbs and Virus Syndicate, Richard James, Devendra Banhart, Oxjam, Super Furry Animals, Faust, Horace Andy, Bounceathon (twice), Secret Garden (several), Beirut and David Holmes, Swn Festival (twice), Soft Hearted Scientists, Josephine Foster, Battles and Truckers Of Husk, Lightning Bolt and DJ Scotch Egg, Iron and Wine, The Fall…? That’s just a few.

It’s such a shame to see that they now have to close, brought on by extremely short-sighted planning of nearby apartments – which led to noise complaints and unexpected costs in already tight economic conditions. This kind of situation is not unique for a gig venue in the UK either.

Do You Use WordPress? Cardiff welcomes WordCamp in July 2009

WordPress has become the platform of choice for many people, for conventional blogs and also as a fully-fledged, customisable CMS.

It’s a seriously good piece of software. If you don’t care about the technical reasons, it’s very easy to use. In my opinion, that’s what a blog should be – as simple as possible so you can jot out your thoughts freely and unencumbered. It’s for normal people. But if you want something customisable and extensible, it allows that too.

This blog is powered by WordPress – as is Sleeveface.

If you’re not familiar with it and you want to test it out you could start with the hosted version – just open an account at WordPress.com

And so to WordCamp.

WordCamp is an annual event for people interested in WordPress, whether they be developers, designers, bloggers, users or half-curious bystanders.

This year’s UK edition of WordCamp will be held in Cardiff on 18th and 19th July. It’s just recently been announced but already you can signal your interest in attending.

The whole thing is run by volunteers so the ticket price will be low, just to cover costs. The ethos of the event is fairly in keeping with WordPress as a piece of open source software. People are happy to contribute their time, energy and skills to the effort because they will all get more value back.

Cymry! This is a massive opportunity for WordPress enthusiasts in Cardiff and wider Wales to exchange notes and learn stuff, not only with each other but with other people from many parts of the world.

Personally I’m really keen to see usage of the Welsh language – on the event website, press relations and around the site. So I’ll be working with other volunteers to make this happen. I’m also working on a group effort to get the WordPress 2.7 software available in Welsh, as well as the extra stuff that comes on the hosted version at WordPress.com.

So this spring will be translation-a-go-go for me. What do I get? I get good practice with the language, chats and co-operation with other people and the chance to watch a significant part of the Welsh language online world bloom and flourish. Plus there are a couple of projects I’d like to start which would be aided greatly by this…

With WordCamp coming, I might have said that an up-to-date WordPress in Welsh will be good timing. But it’s actually been a long time since the software was last translated. I know there are people who want to see this and use it. It just needs a smidgen of activation energy.